Privacy

SMGPaddles.com respects the privacy of all customers. Under no circumstances will your information be rented, sold, or given to any outside company. Your personal information will in no way be released for advertising. Your information is protected by industry-standard SSL encryption, and will only be viewed by authorized SMGPaddles.com personnel. If you have any questions regarding our privacy policy, please feel free to email us at Privacy@SMGPaddles.com

Warranty

All parts are guaranteed to be top quality merchandise. Defective merchandise can be replaced for free in most cases. There is no warranty if the customer incurs damage due to improper installation techniques or abuse of the product. Customer shall notify SMGPaddles.com within 48 Hours of defect discovery. We reserve the right to withhold refund until defective part has been examined and tested.

Returns

In the unlikely event that you are not completely satisfied, and all options have been explored, you can return the product for refund.
Unless the product is damaged, there will be a 15% restocking fee. We guarantee to be completely fair in our assessment of each situation.

Returned parts must be in clean, unused, original condition, packed in the manufacturer's original packaging, and received by SMGPaddles.com within 30 days of date of sale. No return will be accepted without proof of purchase of date of sale. We will inspect all items before a refund is issued. No COD refunds accepted. When packages appear damaged on arrival, state condition of the container over your signature on the receipt. If you discover a damaged part after opening the package, notify the carrier immediately. We provide properly packaged contents at the time of carrier pickup. Direct claims to the carrier. However, should the carrier become unresponsive, we will endeavor to make things right.
 

If you have any other questions, please contact us at info@SMGPaddles.com